Managing Your Subscription

Everything you do to your subscription happens on one page: open Settings > Billing for the site you want to manage. From there you can see your current plan, move up or down between plans, and open the billing portal to handle payment methods, invoices, and cancellation.

You need permission to manage billing. If you don't have it, the billing page tells you that you can't manage billing for this site and that you should ask an owner — you won't see the Change Plan card or the portal button. By default the site owner can manage billing. For who can do what, see Team Roles & Members.

Viewing Your Plan

When a site has an active subscription, the billing page shows a current subscription card with:

• The plan name (Text, Standard, or Pro) and its description.
• The current price for that plan.

The card doesn't normally show a renewal date. You'll see the current billing period's end date in just a few places: in the Change Plan card's downgrade note (when you pick a lower plan), and in a status message when you're in a trial (the trial end date) or have already cancelled (the date your plan ends).

If a downgrade has already been scheduled, a separate Scheduled downgrade notice appears above the Change Plan card, telling you which plan you'll move to and on what date (see below).

If the site is still on the unpaid Free plan and has never subscribed, you won't see a current-plan card — instead you'll see the form to start a trial or a plan. Prices and what each plan includes are covered in Plan Details.

Upgrading (Immediate, Prorated)

To move to a higher plan, use the Change Plan card. The dropdown lists the other plans with their monthly price; pick the one you want.

When you select a higher plan, the card highlights the features you'll unlock and shows an upgrade button. Clicking it takes you to the billing portal to confirm the change.

• An upgrade takes effect immediately — you don't wait for the next cycle.
• You're only charged the prorated difference for the rest of the current billing period.
• The higher plan's features and quotas unlock right away.

This is the recommended way to get more capacity when you're hitting a limit mid-cycle. (For one-off extra capacity without changing plans, see Add-On Packs.)

While a site already has an active subscription, you change plans through the Change Plan card and the portal — you won't start a brand-new checkout.

Downgrading (Scheduled at Period End)

To move to a lower plan, select it in the same Change Plan dropdown. Because a downgrade removes features and reduces quotas, RankTurn handles it differently from an upgrade:

• A downgrade is scheduled for the end of the current billing period — it doesn't take effect immediately.
• You keep all of your current plan's features and quotas until the period ends, then the lower plan takes over on the renewal date.
• There's no extra charge for the change itself; you've already paid for the current period.

When you select a lower plan, the card shows the date the change will take effect, then a downgrade button. Clicking it opens a confirmation dialog that spells out exactly what changes, including:

• Features you'll lose — for example Series, Trend Watch, Insights, or Competitor Analysis when downgrading from Pro.
• Limits that will be reduced — such as articles per cycle, images per article, or diagrams.

Confirm in the dialog to schedule the downgrade. You'll get an email confirming the scheduled change and its effective date.

Scheduled-Downgrade Notice & Cancelling a Downgrade

Once a downgrade is scheduled, a Scheduled downgrade notice appears on the billing page showing the target plan and the date it takes effect. While a downgrade is scheduled:

• The notice includes a Cancel button. Click it to call off the scheduled change — your current plan simply continues as normal, and nothing else changes.
• The Change Plan dropdown only offers upgrades. To switch to a different lower plan, cancel the scheduled downgrade first, then schedule a new one.

You can cancel a scheduled downgrade any time before it takes effect.

Billing Portal

Click Visit Billing Portal on the billing page (the card is titled Manage your Billing Details) to open the secure billing portal hosted by Stripe, our billing provider. This is where you handle the billing tasks RankTurn doesn't manage in-app:

• Update your payment method — change the card on file.
• View and download invoices and receipts — your full billing history.
• Cancel the subscription — end the plan.

When you cancel from the portal, the site returns to the unpaid Free plan at the end of the period and can no longer generate content until you subscribe again.

The Visit Billing Portal button only appears once the site has been billed at least once and you have permission to manage billing.

Permissions (Who Can Change Billing)

Every billing action — viewing the plan controls, upgrading, scheduling or cancelling a downgrade, and opening the portal — needs permission to manage billing. This is enforced for each action, not just hidden from view: someone without permission is blocked even if they try to work around the interface.

• By default the site owner can manage billing.
• A role can be given or denied this permission as part of its settings.
• A member without it sees a notice that they can't manage billing for this site and should contact an owner.

Because billing is per site (each site has its own subscription), permissions are checked per site too — being able to manage billing on one site doesn't carry over to another. For how roles and permissions work, see Team Roles & Members.

Related Pages

• Plan Details — the full feature comparison for Text, Standard, and Pro.
• 3-Day Trial — what the trial includes and how it converts.
• Usage Quotas — how article, keyword, and title quotas are counted and reset.
• Add-On Packs — buy extra articles and custom style tokens.